HYDRA IT - UTILITIES Localization Pack for Portugal

This application extends the Hydra iT - Utilities and makes it compliant with local laws and regulations for Portugal, keeping all functionalities for management of contract cycle for the utilities market, in particular:

Requirements and dependencies: install from AppSource the Hydra iT - Utilities and also the required Softstore packs.

Contract management

Customized customer card for energy related features
Energy contract management including features for dual contracts with multi market supply as electricity and natural gas
Full compliance with the Regulatory Entities contracting processes
Fully integrated webservices with the Supplier Switching Logistics Operator (OLMC)
Fully integrated webservices with the Distribution Network Operators (ORDs)
Dashboards for greater control and management of eSwitching messaging between energy market agents

Invoicing processing

Import readings, consumptions and load charge curves, all inputs necessary for invoicing energy customers
Import indexed market prices, consumption and losses profiles from excel workbooks
Full compliance with the energy invoicing calculation rules, regulations and particular specifications
Massive or individual invoicing
Massive Invoicing managed daily with the assistance of preconfigured billing processes that gather multiple contracts
Printing and Finishing management for invoices, warnings and other documents sent to customers

Collections and receipts

Invoicing and document printing according to customer’s payment methods
Customized cash receipt page for manual collections
Payment agreements capability and management
Issue and manage Debt and Cut warnings
Generate, send and process SEPA remittances
Process SIBS/ATM remittances
Process CTT remittances
Manage collections anomalies and customer ledger account balance

Consumption forecasts

Calculate consumption estimates for use on missing readings/consumptions invoicing periods
Special feature for forecasting all consumption locals portfolio based on all historical data present
Individual forecast tunning by supply delivery point using multiple forecast methods like homologous periods, specific day, previous day/week/year
Forecast export to excel

Reporting

Regulatory reporting from Entities and tax authorities
Power BI “ready” with dedicated and predesigned “out of the box” webservices (learn more here)

Web Portals (learn more here)

Webservices for integrating an end Customer web portal with features like contract data management, readings communications, invoice check and download
All previous mentioned customer webservices are included on the webservices for integration with Agents web porta adding features like contracting processes, manage agent customers portfolio, and commissions

Hydra iT - Utilities Localization Pack for Portugal

by Hydra iT